It sucks when customers pay this way because every order, the moment the first item is punched in, gets a timer and when the timer goes over a certain amount of seconds, someone in upper management gets upset about it. So they get mad at lower management, and then lower management gets mad at the crew. Because with all the calculations and factoring, it never occurs to the people running the show that sometimes customers are assholes who take forever to do something as simple as having the money for their order ready.

But customers are always right. And management is always right. Meaning the crew is always wrong, even when they’re the only ones who are right.

Needless to say working in fast food sucks ass haha